FAQ's for students
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Here are some frequently asked questions when it comes to using Möbius as a student:
The language used by the Möbius user interface (Example — buttons, menus, etc.) is determined by the preferred language of your web browser or operating system.
Check out Change the display language of Möbius for help with changing the language settings of your browser or operating system.
Check out the I haven't received the verification email section of the Troubleshoot my registration help topic for help with receiving the account creation verification email.
TIP: Check out the rest of the Troubleshoot my registration help topic for other troubleshooting suggestions for the registration process.
You may have an access code and/or redemption code that you'll use to purchase a Möbius license.
Access code — A 12-character code that usually starts with AC (Example — ACSP-2021-SU01) that's sent to you directly by your instructor or posted on your class announcements page.
TIP: If you have an access code, check out Use an access code for help with purchasing your Möbius license using your access code.
Redemption code — A 16-character code (Example — 1234-ABCD-5678-EFGH) that's provided by your organization or textbook provider.
TIP: If you have both an access code and a redemption code, check out Use an access code for help with entering your access code, and then redeeming your redemption code to purchase your Möbius license. If you only have a redemption code, check out Get my Möbius license to see how to enter your redemption code to purchase your Möbius license.
TIP: Don't have a code but still need to purchase a Möbius license? Check out Get my Möbius license.
NOTE: A purchase code is displayed in your user profile as a transaction record to demonstrate your proof of purchase and license status. This purchase code is for informational purposes only (it can't be used as an access code or redemption code). Check out Access and edit my user profile.
You can use the Drop Class button to unenroll from—or drop—a class that you didn't meant to enroll in.
If this button isn't available, your instructor or organization's Möbius administrator can assist you.
Check out Drop a class.
Check out Begin an activity to learn how to start an attempt at an activity in Möbius.
Check out Choose a math entry mode for understanding the differences between the two available math entry modes:
- Text Mode — Accepts symbolic or numeric expressions in a single line using your regular keyboard.
- Symbol Mode — Accepts mathematical expressions using the Equation Editor where a variety of symbols and operators can be selected from a palette.
- Check out View available Symbol Mode palettes to see all the possible symbol palettes that you might see.
- Check out Navigate Symbol Mode for help with the notation and navigational controls while using the Equation Editor.
- Check out Work with the Syntax Checker to see how to detect possible syntax errors while using the Equation Editor.
Check out Enter my response with proper math syntax for help with the accepted format and math functions, operators, and constants when entering responses to math questions.
In general, Möbius will accept equivalent responses (Example — both 1000 m and 1 km would be graded as correct).
TIP: Check out Enter physical unit equivalents for help with how to determine which physical units are accepted by Möbius.
However, there are different types of equivalent responses (Example — algebraic equivalence).
Your instructor can configure the type of equivalent responses that are accepted by a question, or for the question to not accept any equivalent responses at all.
Check out Enter equivalent responses.
Yes, you can save your work at any time using the Quit & Save button within your activity.
NOTE: Other activity properties should also be considered (Example — due date, time limit, proctored exam, etc.). Check out Review activity properties for reminders of activity configurations that might prevent you from being able to return to an attempt.
Contact your proctor or instructor if you feel that you have a valid reason for receiving more time on a timed lesson or assignment.
Check out Request an exception if you feel that you have a valid reason for receiving additional attempts on a lesson or assignment with a maximum number of attempts.
Your proctor or instructor are who you should contact with your exception request.
If you're stuck on something while working in Möbius, click the Help link at anytime to access the Online Help.
If you're having trouble accessing Möbius, or having an issue with a specific activity or question, contact your instructor.
You can also check out these troubleshooting help topics:
Now that you've read the Möbius student FAQ's, you're ready for: