Troubleshoot my browser issues
You can access Möbius from the following web browsers and operating systems:
| Browser | Operating system |
|---|---|
| Google Chrome™ | Windows, MacOS, Linux, Android |
| Firefox™ | Windows, MacOS |
| Safari® | MacOS, iOS |
IMPORTANT: Taking a test in Proctored Browser Mode? Be sure to use Google Chrome™ or Firefox™.
To troubleshoot browser issues
Having trouble with your browser while accessing Möbius (Example — an image isn't displaying or loading correctly)?
Here are some suggestions to help you resolve your browser issues:
- Make sure your browser is up to date
- Make sure that Javascript is enabled in your browser
- Enable third-party cookies (check out Access using an LMS)
- Clear your browser cache (check out Clear my browser cache)
- Disable any browser add-ons and extensions
TIP: Still having browser issues while trying to access Möbius? Please contact DigitalEd Support for further assistance.