Access using an LMS

Your organization might be connected to Möbius through a Learning Management System (LMS).

Some examples of LMS's are:

  • Blackboard®
  • Brightspace®
  • CanvasTM

Clicking on a Möbius link within your LMS will automatically log you in to the Möbius platform where you can proceed with your class activities.

IMPORTANT: If your organization is connected to Möbius through a Learning Management System and you want to access Möbius, be sure to always log in through your Learning Management System; don't log in to Möbius directly.

If you click on a Möbius link from your LMS and third-party cookies aren't enabled, you may encounter one of the following issues:

  • You may be taken to the Möbius login page (that you won't be able to log in from) instead of directly to your activity.
  • You may see the third-party cookies error message (It looks like your browser is blocking third-party cookies...).
  • You may see a HTTP 403 - Forbidden error message.

IMPORTANT: Third-party cookies must be enabled for you to log in to Möbius from your LMS.

NOTE: You can only have one Möbius tab open at a time (Example — you can't have two assignments open at the same time).

Enable third-party cookies

Enabling third-party cookies allows for a seamless transition from your LMS into Möbius.

Different browsers have specific instructions for enabling third-party cookies.

Firefox

  1. Open the Privacy & Security settings page in Firefox.

TIP: Copy and paste this URL into the Firefox URL address bar: about:preferences#privacy

  1. Select the Standard option in Browser Privacy.

TIP: Alternatively, you can use the Custom option and deselect Cookies. This will allow cookies but block all other Trackers in all windows.

Google Chrome

  1. Open the Privacy and security settings page in Google Chrome.

TIP: Copy and paste this URL into the Google Chrome URL address bar: chrome://settings/content/cookies

  1. Ensure that Allow sites to save and read cookie data is Enabled.

  1. Ensure that Block third-party cookies is Disabled.

Internet Explorer

  1. Click Tools from the Internet Explorer toolbar.

  1. Click Internet options.

  1. Click the Privacy tab.

  1. Click the Advanced settings.

  1. Ensure that the Accept radio button is selected for Third-party Cookies.

  1. Click OK.

  1. Click Apply.

Safari for Mac (MacOS Catalina 10.15+ and iOS13+)

Due to recent changes in Safari and MacOS, you will need to use another web browser like Firefox or Google Chrome to continue.

Newer releases of Safari no longer allow you to enable third-party cookies.

TIP: If you are unable to use another web browser, try this:

  1. Right click on your Möbius activity launch link in your LMS.

  1. Select Open in New Tab to see if this allows you to continue to Möbius.

Safari for Mac (MacOS 10.14 and older)

  1. Click the Safari menu.

  1. Click Preferences.

  1. Click the Privacy tab.

  1. Deselect the Prevent cross-site tracking option.

NOTE: If the option is available for your version of Safari, you can change this setting back to the Allow from websites I visit option after you have successfully accessed Möbius.

  1. Deselect the Block all cookies option.

NOTE: If the option is available for your version of Safari, select the Always allow option in the Cookies and Website data pane.

Safari for iOS (iOS 12 and older)

  1. Open the Settings app on your device.

  1. Scroll down and select Safari.

  1. Scroll down to the Privacy & Security section.

  1. Deselect the Prevent Cross-Site Tracking option.

  1. Deselect the Block All Cookies option.

Other browser issues

Contact your organization's Möbius administrator for further help with customizing your browser settings or if other error messages appear after clicking a Möbius link through your LMS.